FAQ's

We’re delighted to offer home eye tests in Gurgaon and Delhi NCR!

Our friendly and experienced optometrists will visit your home for a thorough eye exam. If you prefer, you’re always welcome to visit our store for an in-person consultation. Please feel free to reach out to schedule an appointment at your convenience.

Can I update or cancel my order?

If you need to make changes, please contact us within 24 hours, and we’ll be happy to assist.

How can I track my order?

Once your order is shipped, we’ll send you a tracking number so you can easily monitor its progress.

What payment methods do you accept?

We gladly accept credit/debit cards, UPI, net banking, and mobile wallets for your convenience.

How do I get my eyeglasses repaired?

You can visit our store for repairs or mail your glasses to us, and we’ll take care of everything for you.

Is there a warranty on products?

Yes, all of our products come with a warranty. Terms may vary depending on the item, and we’re happy to provide more details upon request.

Can I return my glasses?

Returns are accepted within 7 days if the glasses are unused and in their original condition. Custom lenses may have different return conditions.

How do I know my frame size?

You can check the measurements on your current pair, or visit our store for expert assistance. Alternatively, use the size guide on our online store.

Do you offer home try-on services?

Yes, in Gurgaon and Delhi NCR, you can select up to 10 frames for home try-ons. We’re excited to offer this service to help you find the perfect style from the comfort of your home.